How often should I change the filter?
Filters should be changed approximately every six to eight weeks for cats and four to six weeks for large dogs. Replace filters more frequently when using the fountain for multiple dogs and dogs that produce a lot of saliva.

Does the Drinkwell Big Dog Fountain use the same filter as the Original Drinkwell Pet Fountain?
Yes, both fountains use the same filter.

How do I get rid of the charcoal dust in the bowl?
Rinse the filter in cold water. Even after rinsing, you will still have remnants of charcoal dust settling in the bottom of the bowl. This dust will eventually dissipate after a few cycles. The charcoal is completely harmless. Even as the dust settles in the bowl, it continues to work by absorbing bad tastes and odors and purifying the water. If you are uncomfortable with the amount of charcoal from the filer, you can remove it. The fountain will function without it.

So many of our customers have such good things to say about so many of our products that we felt we needed to add a section on our site where they could publish their testimonials. We are working hard to make sure that each testimonial gets published in a timely manner, but this is a big undertaking and we need to be sure that everybody's privacy is properly respected. So we would like to apologize in advance for not getting to this product yet. If you have a testimonial that you know other customers will find informative please email it to us at support@petwellbeing.com

 Dosage & Directions

 Ingredients

 Warnings

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