Refund Policy

  • We accept returns on all items within 90 days from date of delivery
  • We will refund the entire purchase price of the order (minus shipping)
  • There are no hidden fees or re-stocking fees

Should you wish to return any items, you must contact our office for a return authorization number along with return instructions, this will allow us to ensure there will be no delay in issuing your refund.

To start the return process please call 1-877-633-2401

Please understand that it will take some time to process your return. Your credit should be finalized 5-10 days after we receive your return in the warehouse.

Please note:

  • We can only issue refunds for the items returned to us so please send back all empty, open and sealed items.
  • A single product can only be returned once per person, per household. Use of a product after stating it is unsatisfactory and attempting to return the product a second time will not be honored. This allows us to continue to offer this generous guarantee and prevent fraudulent returns.
  • Without a return authorization we can not refund your purchase.
  • Once return authorization is issued, your package must be post marked within 5 days to have the items returned promptly.

To get a return authorization number please contact us within 90 days of the shipment date. You can email or call us with your questions, comments or concerns at any time. We welcome and appreciate your feedback. We hope that you enjoy shopping at NaturalWellbeing.com and feel confident about your purchases.

You can obtain a return number by calling a customer service agent at 1-877-5633-2401 or Email: customerservice@naturalwellbeing.com

Returns must be sent (freight pre-paid) to:

Attention: Returns
Natural Wellbeing Distribution Inc.
438 Westridge Parkway,
Building 100
McDonough, GA, 30253
USA

Or

Attention: Returns
Natural Wellbeing Distribution Inc.
Suite #2005 - 401 West Georgia Street,
Vancouver, BC V6B 5A1
Canada

AMEX, VISA, MASTERCARD, DISCOVER, PAYPAL

Customer Service

1-877-633-24011 877 633-2401

Live chat by BoldChat

Click to verify BBB accreditation and to see a BBB report.

90 day money back guarantee